Tools made by people for people

August 2020

Source: Unsplash
Neurotechnology, internet of things, autonomous vehicles -- in reality this sounds much more
sophisticated than what’s going on under the hood.
The third industrial revolution introduced digital capabilities to billions of people, but the real-
world applications of digital technologies didn’t appear organically, people needed to work it out
for themselves.
Ordinary but clever people use technologies to create something new. Civil engineers use
computing power to make more accurate calculations, administration workers use databases to
manage larger amounts of data and retail companies use barcodes to track their products
around the world.
Whether you’re an entrepreneur starting a new company or a professional looking to improve
their practice, new technologies are changing the way we work but, fundamentally, these tools
will be built by people and for people.
The rise of artificial intelligence has thrown this idea out the window for many people, but while
it’s impressive to watch a computer beat a human at chess or a robot open a door, all it’s doing
is performing calculations programmed by a human.
A research fellow at the Oxford Internet Institute, Dr Mariarosaria Taddeo said that while there
are lots of very good sci-fi movies to watch on a Friday night, artificial intelligence will never
think for itself.
“There is not a shred of proper research that supports the idea that AI can become sentient.
“This is a technology that behaves as if it were intelligent, but that had nothing to do with
creating or deducing, it’s just parsing and analysing data,” Dr Taddeo said.
Tesla is currently trading as one of the world’s most valuable stocks and for good reason –
electric, autonomous vehicles are the future of transportation.
But its auto-pilot feature has been the subject of scrutiny after the Society of Automotive
Engineers pushed back by reminding drivers they are still required to perform fallback
When a Tesla driver hits autopilot, the car may give the illusion of driving itself, but it can only
make adjustments based on the instructions programmed before they enter the vehicle which
are given under a specific geographic location and under ideal weather conditions.
The feature can only improve by collecting more data for Tesla engineers to improve the
algorithm so, until then, if you own a Tesla, it is strongly recommended that you hold the wheel
while on autopilot.
This is just one example of how the technologies driving the fourth industrial revolution are both
made by people and for people, no matter how impressive the brochure may read, people are
still responsible for making the decisions.
The need to remind ourselves that we must remain in the driver’s seat was a concern first
shared by Dr Klaus Schwab, Founder and Executive Chairman of the World Economic Forum.
“Leaders must come together to shape a future that works for all by putting people first,
empowering them and constantly reminding ourselves that all of these new technologies are
first and foremost tools made by people for people,” Dr Klaus said.
It is a given that businesses must innovate to stay relevant in order to connect to and service
more people, and staying focused on the people part of the innovation equation is going to be
There are a lot of exciting technologies available, no matter your skill set or competencies, so
the question is: what tools do you want to make?
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